Article ID: 257399 - View products that this article applies to.
This article was previously published under Q257399
When you use the MSKey Keyboard Tool that is installed with the Microsoft IntelliType Pro software, some keys may not appear to be depressed in the MSKey Keyboard Tool window.
This behavior can occur if you press multiple keys on the keyboard at the same time.
To resolve this issue, quit and then restart the MSKey Keyboard Tool.
To prevent this issue from occurring, type in the usual fashion. Make sure that you do not press multiple keys on the keyboard at the same time.
The MSKey Keyboard Tool is a utility that is installed with the Microsoft IntelliType Pro software version 1.0 or later. This utility allows you to confirm that when you press a key on the keyboard, an identical keystroke is detected by the computer.
To start and run the MSKey Keyboard Tool: