Consider the following scenario:
- You have a computer that is running Windows 7, Windows Vista, Windows Server 2008 R2, or Windows Server 2008.
- On the computer, you ping a host in a local-link network.
- The ping operation fails, and you receive a failure notification. For example, you receive a "Destination Host Unreachable" error message.
In this scenario, you receive a statistics report that shows 0 percent packet loss even though no packets have reached the host successfully.
To work around this issue, use one of the following methods:
- Add a static Address Resolution Protocol (ARP) entry to the computer. To do this, start an elevated prompt command, type the following command, and then press Enter.
arp -s <IPv4 Address> <MAC Address>For example, if the IP address of the destination computer is 192.168.0.1 and if the MAC address of the destination computer is 00-15-5d-00-09-0f, type the following command, and then press Enter:
arp -s 192.168.0.1 00-15-5d-00-09-0f
- Run the ping command together with the –w 100 option.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2577667 - Last Review: July 20, 2011 - Revision: 1.0
- Windows 7 Enterprise
- Windows 7 Home Basic
- Windows 7 Home Premium
- Windows 7 Professional
- Windows 7 Starter
- Windows 7 Ultimate
- Windows Vista Business
- Windows Vista Enterprise
- Windows Vista Home Basic
- Windows Vista Home Premium
- Windows Vista Starter
- Windows Vista Ultimate
- Windows Server 2008 R2 Datacenter
- Windows Server 2008 R2 Enterprise
- Windows Server 2008 R2 Foundation
- Windows Server 2008 R2 Standard
- Windows Server 2008 Datacenter
- Windows Server 2008 Enterprise
- Windows Server 2008 Foundation
- Windows Server 2008 Standard
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