Error message when you try to open a modified Live Meeting item in the calendar in a Lync Server 2010 environment

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Article ID: 2577950 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You sign in to a Microsoft Lync 2010 client in a Lync Server 2010 environment.
  • You modify a Live Meeting item in the calendar, and then you send an update by using Microsoft Office Outlook. When you send the update, a pop up message prompts to update the meeting to the Lync Online meeting. You click the Yes button.
  • You try to open the modified Live Meeting item in the calendar.
In this scenario, you receive the following error message:
The request failed. Please try again. Make sure that you are signed in to Lync.

CAUSE

This issue occurs because the XML data of the Live Meeting item is corrupted.

RESOLUTION

To resolve this issue, install the following cumulative update:
2571543 Description of the cumulative update package for Lync 2010: July 2011


Properties

Article ID: 2577950 - Last Review: July 25, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Lync Server 2010 Standard Edition
  • Microsoft Lync Server 2010 Enterprise Edition
Keywords: 
kbqfe kbsurveynew kbexpertisebeginner kbfix kbhotfixrollup KB2577950

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