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BitWare Causes Spoolsv.exe Program Error in Windows
Article ID: 257859 - View products that this article applies to.
This article was previously published under Q257859
You may receive the following error message when you boot your computer, try to use a printer, or start a program that interacts with a printer:
The Spooler service then stops, but can be restarted. While the spooler is stopped, the following error message is generated:
Spoolsv.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.
Printer operation cannot continue due to lack of resources.
This situation can occur if BitWare for Windows is installed. The current versions of BitWare are 3.30 and 7.0, which are not fully compatible with the versions of Windows that are listed in the "Applies to" section of this article. To check to see if BitWare is running, look for instances of Bwagent.exe or Bwprnmon.exe in Task Manager.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
Uninstalling the BitWare software is the best course of action, but is not available for all versions.
If uninstalling is not available, you can delete all registry entries and drivers that refer to BitWare manually:
Article ID: 257859 - Last Review: May 15, 2013 - Revision: 5.0