You cannot apply high-contrast mode after you switched languages on a telephone that is running Lync 2010 Phone Edition

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Article ID: 2578804 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You have a telephone that is running Microsoft Lync 2010 Phone Edition.
  • You deploy new updates to the telephone from the update server.
  • You restart the telephone, and then you select a language when you sign in to the telephone.
  • You enable high-contrast mode.
  • You disable high-contrast mode, and then you switch to another language.
  • You try to enable high-contrast mode.
In this scenario, the high-contrast mode is not applied until you repower the telephone.

RESOLUTION

To resolve this issue, install the following cumulative update:

For Polycom CX500, Polycom CX600 and Polycom CX3000 telephones:
2577594 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: July 2011

For Aastra 6721ip and Aastra 6725ip telephones:
2577595 Description of the cumulative update for Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip: July 2011


Properties

Article ID: 2578804 - Last Review: July 26, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Lync 2010 Phone Edition
Keywords: 
kbqfe kbsurveynew kbexpertisebeginner kbfix kbhotfixrollup KB2578804

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