OL2000: The PrepareForm and ShowForm Functions Do Not Work

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Article ID: 257927 - View products that this article applies to.
This article was previously published under Q257927
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SYMPTOMS

When you try to open a message that is based on either a custom Messaging Application Programming Interface (MAPI) or Outlook form by using MAPI calls or the PrepareForm or ShowForm functions, the form opens in IPM.Note, regardless of the message class.

CAUSE

This behavior is caused by design changes between Microsoft Outlook 98 and Outlook 2000.

RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English-language version of this fix should have the following file attributes or later:
   Date     Time     Version         Size     File name  Platform
   --------------------------------------------------------------
   4/25/01  10:00AM  8.30.3128.0000  782,608  Outex.dll  i86       
				
The French, Spanish, German, Italian, and Japanese versions of this fix should have the following file attributes or later:
   Date       Time      Version      Size     File name  Language
   --------------------------------------------------------------
   5/15/2000   3:41:36  8.30.3128.0  798,992  Outex.dll  French
   5/15/2000   3:42:46  8.30.3128.0  794,896  Outex.dll  Spanish
   6/2/2000   13:16:08  8.30.3133.0  798,992  Outex.dll  German
   5/15/2000   3:51:50  8.30.3128.0  786,704  Outex.dll  Italian
   6/2/2000   13:11:20  8.30.3133.0  782,608  Outex.dll  Japanese
				

WORKAROUND

To work around this problem, you can use the Outlook Object Model.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 257927 - Last Review: October 20, 2013 - Revision: 3.5
APPLIES TO
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbprb kbqfe KB257927

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