Select the product you need help with
OL2000: The PrepareForm and ShowForm Functions Do Not WorkArticle ID: 257927 - View products that this article applies to. This article was previously published under Q257927 SYMPTOMS
When you try to open a message that is based on either a custom Messaging Application Programming Interface (MAPI) or Outlook form by using MAPI calls or the PrepareForm or ShowForm functions, the form opens in IPM.Note, regardless of the message class.
CAUSE
This behavior is caused by design changes between Microsoft Outlook 98 and Outlook 2000.
RESOLUTION A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/contactus/?ws=support)
Date Time Version Size File name Platform -------------------------------------------------------------- 4/25/01 10:00AM 8.30.3128.0000 782,608 Outex.dll i86 Date Time Version Size File name Language -------------------------------------------------------------- 5/15/2000 3:41:36 8.30.3128.0 798,992 Outex.dll French 5/15/2000 3:42:46 8.30.3128.0 794,896 Outex.dll Spanish 6/2/2000 13:16:08 8.30.3133.0 798,992 Outex.dll German 5/15/2000 3:51:50 8.30.3128.0 786,704 Outex.dll Italian 6/2/2000 13:11:20 8.30.3133.0 782,608 Outex.dll Japanese WORKAROUND
To work around this problem, you can use the Outlook Object Model.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. PropertiesArticle ID: 257927 - Last Review: October 26, 2006 - Revision: 3.5
|
Back to the top
