What to do if you can’t uninstall Internet Explorer 9

Article ID: 2579295 - View products that this article applies to.
If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business
(http://smallbusiness.support.microsoft.com)
site.
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If the Uninstall a Program feature doesn’t uninstall Internet Explorer 9 correctly, try these solutions in the order in which they’re presented.


Solution 1: Run the Fix it Wizard

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Click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it Wizard.


Fix this problem
(http://go.microsoft.com/?linkid=9787447)

Microsoft Fix it 50778

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Solution 2: Run a command-line command

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  1. Log on to the computer by using an administrator account or an account that has administrative rights.
  2. Close all Internet Explorer browser windows.
  3. Click Start, type cmd in the Search box, and then click cmd under Programs.
  4. Copy the following command:

    FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
  5. Paste the command into the Command Prompt window, and then press Enter.
  6. Restart the computer.
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Solution 3: Use System Restore

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  1. Log on to the computer by using an administrator account or an account that has administrative rights.
  2. Click Start, and then type system restore.
  3. Right-click System Restore, and then click Run as administrator. Click Continue if you are prompted.
  4. In the System Restore dialog box, click Next.
  5. In the list that appears, select a restore point that’s earlier than when you installed Internet Explorer 9, and then click Next.
  6. In the Confirm your restore point dialog box, click Finish.
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Find more tips, tricks, and learning opportunities at http://smallbusiness.support.microsoft.com
(http://smallbusiness.support.microsoft.com/)
.

Properties

Article ID: 2579295 - Last Review: May 28, 2013 - Revision: 16.0
Applies to
  • Windows Internet Explorer 9
Keywords: 
kbprb kbhowto kbuninstall kbexpertisebeginner kbsurveynew kbfixme kbmsifixme kbcip KB2579295
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