Receiving SharePoint Health Analyzer alerts in SBS 2011 Standard

Article ID: 2580174
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Symptoms

SharePoint Foundation 2010 performs a comprehensive set of health checks. Under certain operation conditions, you may see some of these alerts on what appears to be a healthty Small Business Server 2011 Standard. There are several alerts that can be generated by these health checks, you should check the event description and the link provided with the event before proceeding. Most alerts are discussed here: http://technet.microsoft.com/en-us/library/ff686788.aspx

The most common alerts that may be seen after the installation of a SharePoint Foundation 2010 update, this includes security updates, update rollups and service packs are the following:

 

Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          6/30/2011 12:00:06 AM
Event ID:      2137
Task Category: Health
Level:         Error
Keywords:     
User:          CONTOSO\spfarm
Computer:      SERVER.contoso.local
Description:
The SharePoint Health Analyzer detected an error.  Databases require upgrade or not supported.
The following databases require upgrade because their versions are older than the backwards compatible range:
WSS_Search_SERVER.

Use Upgrade-SPContentDatabase to upgrade Content databases, or psconfig.exe to upgrade other databases. If some databases are too new, check the Patch Status page to find out if the current server are missing SharePoint software patches. For more information about this rule, see http://go.microsoft.com/fwlink/?LinkID=142697.

Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          3/17/2011 12:00:16 AM
Event ID:      2137
Task Category: Health
Level:         Error
Keywords:     
User:          CONTOSO\spfarm
Computer:      SERVER.contoso.local
Description:
The SharePoint Health Analyzer detected an error.  Product / patch installation or server upgrade required.
All required products must be installed on all servers in the farm, and all products should have the same patching and upgrade level across the farm.

Upgrade is required on server SERVER. Without the upgrade, the server is not in a supported state.
On server SERVER, once all required products and/or patches are installed, perform an upgrade by either running PSConfigUI.exe or by executing the command "PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures". If a former upgrade attempt has failed, you may need to resolve upgrade specific issues before attempting upgrade again. Refer to the upgrade status page (http://server:25575/_admin/UpgradeStatus.aspx) for information about current and prior upgrade attempts, and to determine issues that may be preventing upgrade from succeeding. For more information about this rule, see http://go.microsoft.com/fwlink/?LinkID=142700.

Log Name:      Application
Source:        Microsoft-SharePoint Products-SharePoint Foundation
Date:          7/11/2011 12:00:01 AM
Event ID:      2138
Task Category: Health
Level:         Warning
Keywords:     
User:          CONTOSO\spfarm
Computer:      SERVER.contoso.local
Description:
The SharePoint Health Analyzer detected a condition requiring your attention.  Databases running in compatibility range, upgrade recommended.
The following databases have versions that are older than the current SharePoint software, but are within the backwards compatible range:
SharePoint_ConfigurationDatabase,
SharePoint_AdminContent_107e70e6-dd65-46ee-967b-7a3abac18105,
ShareWebDb.

To achieve optimal results from these databases, use Upgrade-SPContentDatabase to upgrade Content databases, or psconfig.exe to upgrade other databases.  For more information about this rule, see http://go.microsoft.com/fwlink/?LinkID=142697.

 

Cause

Patching SharePoint Foundation 2010 is a two-step process. The updated binaries are first installed and then psconfig must be run to update the SharePoint databases. This is discussed in the following content:

http://blogs.technet.com/b/sbs/archive/2011/05/24/you-must-manually-run-psconfig-after-installing-sharepoint-2010-patches.aspx
http://blogs.technet.com/b/sbs/archive/2011/07/06/potential-issues-after-installing-sharepoint-foundation-2010-sp1.aspx

When the databases are not up-to-date, the events mentioned in the symptoms may occur.

Resolution

This resolution is only applicable if you are experiencing the events described in the Symptoms section. There are several alerts that can be generated by these health checks, you should check the event description and the link provided with the event before proceeding. Most alerts are discussed here: http://technet.microsoft.com/en-us/library/ff686788.aspx

In order to update the SharePoint databases, you must manually run the PSconfig utility. To run the utility:

1. Open an Administrative command prompt.
2. Change directory to C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\BIN
3. Run PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures

If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business site.

More Information

For more information on the SharePoint Foundation 2010 health alerts:
http://technet.microsoft.com/en-us/library/ff686788.aspx

Information about the events and SBS 2011 Std:
http://blogs.technet.com/b/sbs/archive/2011/05/24/you-must-manually-run-psconfig-after-installing-sharepoint-2010-patches.aspx
http://blogs.technet.com/b/sbs/archive/2011/07/06/potential-issues-after-installing-sharepoint-foundation-2010-sp1.aspx

Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 6/30/2011 12:00:06 AM
Event ID: 2137
Task Category: Health
Level: Error
Keywords:
Description:
The SharePoint Health Analyzer detected an error. Databases require upgrade or not supported.
The following databases require upgrade because their versions are older than the backwards compatible range:
<Database_Name>.

Use Upgrade-SPContentDatabase to upgrade Content databases, or psconfig.exe to upgrade other databases. If some databases are too new, check the Patch Status page to find out if the current server are missing SharePoint software patches. For more information about this rule, see http://go.microsoft.com/fwlink/?LinkID=142697.

Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 3/17/2011 12:00:16 AM
Event ID: 2137
Task Category: Health
Level: Error
Keywords:
Description:
The SharePoint Health Analyzer detected an error. Product / patch installation or server upgrade required.
All required products must be installed on all servers in the farm, and all products should have the same patching and upgrade level across the farm.

Upgrade is required on server Server_Name. Without the upgrade, the server is not in a supported state.
On server Server_Name, once all required products and/or patches are installed, perform an upgrade by either running PSConfigUI.exe or by executing the command "PSConfig.exe -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures". If a former upgrade attempt has failed, you may need to resolve upgrade specific issues before attempting upgrade again. Refer to the upgrade status page (http://server:25575/_admin/UpgradeStatus.aspx) for information about current and prior upgrade attempts, and to determine issues that may be preventing upgrade from succeeding. For more information about this rule, see http://go.microsoft.com/fwlink/?LinkID=142700.

Log Name: Application
Source: Microsoft-SharePoint Products-SharePoint Foundation
Date: 7/11/2011 12:00:01 AM
Event ID: 2138
Task Category: Health
Level: Warning
Keywords:
Description:
The SharePoint Health Analyzer detected a condition requiring your attention. Databases running in compatibility range, upgrade recommended.
The following databases have versions that are older than the current SharePoint software, but are within the backwards compatible range:
<Database_Names>

To achieve optimal results from these databases, use Upgrade-SPContentDatabase to upgrade Content databases, or psconfig.exe to upgrade other databases. For more information about this rule, see http://go.microsoft.com/fwlink/?LinkID=142697.

 

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2580174 - Last Review: May 11, 2012 - Revision: 4.0
Keywords: 
kbsmbportal KB2580174

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