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Unable to Print Preview Adobe Acrobat (.pdf) Files

Article ID: 258106 - View products that this article applies to.

This article was previously published under Q258106

SYMPTOMS

When you try to Print Preview an Adobe Acrobat (.pdf) file in Microsoft Internet Explorer for Macintosh, a Print Preview window is displayed with just a header and footer.

When you try to Print Preview an Adobe Acrobat (.pdf) file in Internet Explorer 5.5 or later for Windows (any version), you receive the following error message:

Print Preview
This document cannot be print previewed.

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CAUSE

This issue occurs in Internet Explorer 5.5 or later for Windows (any version) because the Adobe Acrobat plug-in processes the printing of .pdf files, and Internet Explorer does not print, or preview, .pdf files.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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STATUS

Microsoft has confirmed that this is a problem in Internet Explorer 5.0 for Macintosh. This behavior is by design for Internet Explorer 5.5 or later for Windows (any version).

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Properties

Article ID: 258106 - Last Review: January 27, 2007 - Revision: 2.1

APPLIES TO

Microsoft Internet Explorer 5.5 Service Pack 1
Microsoft Internet Explorer 5.5 Service Pack 1
Microsoft Internet Explorer 5.5 Service Pack 1
Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 5.5 Service Pack 1
Microsoft Internet Explorer 5.0 for Macintosh

kbprb KB258106

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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