Authentication failure or connection to the wrong network when you use Group Policy to deploy 802.1X authentication settings to a client computer that is running Windows Vista or Windows Server 2008

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Article ID: 2583709 - View products that this article applies to.
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Symptoms

In a network environment, you try to use Group Policy to deploy 802.1X authentication settings to a client computer that is running Windows Vista or Windows Server 2008. In this situation, the client computer incorrectly uses the built-in local default 802.1X profile before the Group Policy profile is applied. 

This behavior causes the operating system to start authentication based on the built-in local authentication settings. Therefore, the computer connects to the wrong network or fails authentication instead of successfully connecting to the corporate network.

Note Disconnecting and then reconnecting the network connection, restarting the Wired AutoConfig (dot3svc) service, or restarting the computer will typically enable the authentication to complete successfully.

Cause

This issue occurs because Windows loads the default local profile before the Group Policy object (GPO)-managed profile under certain circumstances. Therefore, the default 802.1X settings are used instead of the settings in the GPO when you try to establish an 802.1X-authenticated connection to the corporate network.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2). For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dot3.mofNot applicable6,07215-Mar-201105:20Not applicable
Dot3.tmfNot applicable443,62815-Jul-201113:28Not applicable
Dot3api.dll6.0.6002.2268045,05615-Jul-201115:12x86
Dot3dlg.dll6.0.6002.2268045,56815-Jul-201115:12x86
Dot3msm.dll6.0.6002.2268075,26415-Jul-201115:12x86
Dot3svc.dll6.0.6002.22680176,12815-Jul-201115:12x86
Dot3ui.dll6.0.6002.22680142,84815-Jul-201115:12x86
Gatherwiredinfo.vbsNot applicable12,19815-Mar-201105:20Not applicable
Gatherwiredinfo.xsltNot applicable74315-Mar-201105:20Not applicable
Lan diagnostics.xmlNot applicable48,18615-Mar-201105:20Not applicable
Report.system.netdiagframework.xmlNot applicable29,35615-Mar-201105:20Not applicable
Report.system.wired.xmlNot applicable19,29015-Mar-201105:20Not applicable
Rules.system.netdiagframework.xmlNot applicable57,28615-Mar-201105:20Not applicable
Rules.system.wired.xmlNot applicable43,80815-Mar-201105:20Not applicable
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Dot3.mofNot applicable6,07215-Mar-201104:36Not applicable
Dot3.tmfNot applicable472,74415-Jul-201113:50Not applicable
Dot3api.dll6.0.6002.2268059,90415-Jul-201115:23x64
Dot3dlg.dll6.0.6002.2268055,29615-Jul-201115:23x64
Dot3msm.dll6.0.6002.2268092,16015-Jul-201115:23x64
Dot3svc.dll6.0.6002.22680208,89615-Jul-201115:23x64
Dot3ui.dll6.0.6002.22680154,62415-Jul-201115:23x64
Gatherwiredinfo.vbsNot applicable12,19815-Mar-201104:36Not applicable
Gatherwiredinfo.xsltNot applicable74315-Mar-201104:36Not applicable
Lan diagnostics.xmlNot applicable48,18615-Mar-201104:36Not applicable
Report.system.netdiagframework.xmlNot applicable29,35615-Mar-201104:36Not applicable
Report.system.wired.xmlNot applicable19,29015-Mar-201104:36Not applicable
Rules.system.netdiagframework.xmlNot applicable57,28615-Mar-201104:36Not applicable
Rules.system.wired.xmlNot applicable43,80815-Mar-201104:36Not applicable
Dot3.mofNot applicable6,07215-Mar-201105:20Not applicable
Dot3api.dll6.0.6002.2268045,05615-Jul-201115:12x86
Dot3dlg.dll6.0.6002.2268045,56815-Jul-201115:12x86
Dot3msm.dll6.0.6002.2268075,26415-Jul-201115:12x86
Dot3ui.dll6.0.6002.22680142,84815-Jul-201115:12x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_ab7e25a9cf796e7a687ab24e5b76501d_31bf3856ad364e35_6.0.6002.22680_none_034fa2c23e9ea438.manifest
File versionNot applicable
File size695
Date (UTC)18-Jul-2011
Time (UTC)11:17
PlatformNot applicable
File nameX86_microsoft-windows-dot3svc_31bf3856ad364e35_6.0.6002.22680_none_6d85ad4b8a0909a8.manifest
File versionNot applicable
File size60,849
Date (UTC)15-Jul-2011
Time (UTC)15:38
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_3f706f3021892df3c3c628eb9fa80c44_31bf3856ad364e35_6.0.6002.22680_none_de009033ae9bb74e.manifest
File versionNot applicable
File size1,040
Date (UTC)18-Jul-2011
Time (UTC)11:17
PlatformNot applicable
File nameAmd64_microsoft-windows-dot3svc_31bf3856ad364e35_6.0.6002.22680_none_c9a448cf42667ade.manifest
File versionNot applicable
File size60,909
Date (UTC)15-Jul-2011
Time (UTC)15:54
PlatformNot applicable
File nameWow64_microsoft-windows-dot3svc_31bf3856ad364e35_6.0.6002.22680_none_d3f8f32176c73cd9.manifest
File versionNot applicable
File size47,457
Date (UTC)15-Jul-2011
Time (UTC)15:22
PlatformNot applicable

Properties

Article ID: 2583709 - Last Review: June 21, 2014 - Revision: 2.0
Applies to
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Foundation
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseadvanced kbsurveynew KB2583709

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