Safe Recovery Not Offered After Failed Installation

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Article ID: 258560
This article was previously published under Q258560
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Symptoms

When you restart Setup after a failed installation, you are not prompted with a choice for "Safe Recovery."

Cause

This issue occurs when the Setuplog.txt file is larger than 64 kilobytes.

Resolution

To resolve this problem, determine where Setup is failing, rename the Setuplog.txt, and then run Setup again.

More information

151667 Description of Windows Files Located in the Root Folder

Properties

Article ID: 258560 - Last Review: October 26, 2013 - Revision: 2.0
Keywords: 
kbnosurvey kbarchive kbprb kbsetup KB258560

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