Article ID: 258657 - Last Review: January 27, 2007 - Revision: 3.2 Missing Options on Tools Menu in Internet Explorer 5.xThis article was previously published under Q258657 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
SYMPTOMS
On the Tools menu in Internet Explorer, the Internet Options, Show Related Links, and the MSN Messenger Service options may be missing.
CAUSE
This behavior can occur if there is an incorrect setting in the registry.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. To resolve this issue, use the following steps:
MORE INFORMATION
The NoFolderOptions value may exist in more than one place in the registry. You can search the registry for every occurrence of the NoFolderOptions value as an appropriate troubleshooting step.
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