Site addressing is generating incorrect SMTP address for "%g.%s.%m" in Exchange Server 5.5

Article ID: 258705 - View products that this article applies to.
This article was previously published under Q258705
Expand all | Collapse all

SYMPTOMS

Exchange Server 5.5 site addressing may generate incorrect Simple Mail Transfer Protocol (SMTP) addresses for "%g.%s.%m". If there are no given name (first name) and surname (last name) values entered, the SMTP address that results is "alias.alias", instead of "alias".

For more information about a similar problem that may occur in Microsoft Exchange 2000 Server, click the following article number to view the article in the Microsoft Knowledge Base:
282314 Site addressing generates incorrect SMTP address for "%g.%s.%m"

CAUSE

This issue can occur because when a user has no last name, the alias is copied to the last name field in the recipient information structure before the recipient information is passed to the proxy generator.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
191014 How to obtain the latest Exchange Server 5.5 service pack

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Properties

Article ID: 258705 - Last Review: October 26, 2006 - Revision: 4.2
APPLIES TO
  • Microsoft Exchange Server 5.5 Standard Edition
Keywords: 
kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB258705
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Give Feedback