Selective authentication over a forest trust fails when Windows Server 2008 R2-based RODC and RWDC are involved in the authentication process

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Article ID: 2589015 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You enable selective authentication over a trust between two Active Directory forests.
  • You use a user account from one Active Directory forest to access a resource server in another Active Directory forest.
  • NTLM authentication is used in and between these two Active Directory forests.
  • The resource server has a security channel to a Windows Server 2008 R2-based read-only domain controller (RODC).
  • There is no read/write domain controller (RWDC) in the closest site to the RODC.
  • The computer password of the resource server is changed.
In this scenario, selective authentication over the forest trust fails. You may experience various authentication failures. Here are some examples:
  • When you access the resource server, you receive the following error message:
    Access denied
  • You are prompted repeatedly to input your user name and password.

Cause

This issue occurs because the RODC does not have the password of the resource server at the time of authentication.

When the RODC performs the selective authentication check, it tries to read all the Active Directory attributes of the resource server computer object. However, as the RODC cannot retrieve the password of the resource server, this causes authentication to fail.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 21xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Netlogon.dll6.1.7600.21048693,76008-Sep-201105:30x64
Nlsvc.mofNot applicable2,87310-Jun-200920:47Not applicable
Netlogon.dll6.1.7601.21813695,29608-Sep-201106:33x64
Nlsvc.mofNot applicable2,87310-Jun-200920:47Not applicable
Netlogon.dll6.1.7600.21048564,73608-Sep-201104:26x86
Nlsvc.mofNot applicable2,87310-Jun-200921:29Not applicable
Netlogon.dll6.1.7601.21813564,22408-Sep-201106:19x86
Nlsvc.mofNot applicable2,87310-Jun-200921:29Not applicable

Workaround

You can use one of the following two methods to work around this issue:
  • Disable account password changes for computers which use a RODC for their security channel.
  • Change the site topology so that there is a RWDC in the closest site to the RODC.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

The RODC supports password changes for user accounts over the netlogon security channel. The RODC forwards the password change request to a RWDC when the computer account’s password is changed. When the password change is successful, the RODC makes an opportunistic attempt to replicate the new password. However, the replication attempt may not target the same RWDC to which the password change request is forwarded.

Although the RODC has its own existing security channel with an RWDC over which the password change happens, the RWDC targeted by the replication attempt is selected by using the DClocator mechanism. In most site topologies, this behavior will cause the same domain controller that is being used for the replication attempt to be the current security channel target. However, if there is no RWDC in the same domain in the site closest to the RODC, the password change and replication attempt may occur against different RWDCs.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
For more information about how to enable selective authentication over a forest trust, visit the following Microsoft website:
General information about how to enable selective authentication over a forest trust
For more information about how to configure selective authentication, visit the following Microsoft website:
General information about how to configure selective authentication

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_0caf3106ff02b60b89c9d545792026c3_31bf3856ad364e35_6.1.7600.21048_none_9a893a6b7aa6f649.manifest
File versionNot applicable
File size1,060
Date (UTC)08-Sep-2011
Time (UTC)09:44
PlatformNot applicable
File nameAmd64_0e7e58fe08c4a3c71653acdcc4a5f0f9_31bf3856ad364e35_6.1.7601.21813_none_1a842e21757b81df.manifest
File versionNot applicable
File size709
Date (UTC)08-Sep-2011
Time (UTC)09:44
PlatformNot applicable
File nameAmd64_d0d81f110ea917a2a3131f5317a03ed1_31bf3856ad364e35_6.1.7601.21813_none_825a6a5ddaa496d5.manifest
File versionNot applicable
File size1,060
Date (UTC)08-Sep-2011
Time (UTC)09:44
PlatformNot applicable
File nameAmd64_dc11db02cc633a9f065ad3f21d62956a_31bf3856ad364e35_6.1.7600.21048_none_ffab83fd2ef937aa.manifest
File versionNot applicable
File size709
Date (UTC)08-Sep-2011
Time (UTC)09:44
PlatformNot applicable
File nameAmd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.1.7600.21048_none_5a6467e36aa5900e.manifest
File versionNot applicable
File size35,547
Date (UTC)08-Sep-2011
Time (UTC)06:01
PlatformNot applicable
File nameAmd64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.1.7601.21813_none_5c665cff67b7f359.manifest
File versionNot applicable
File size35,547
Date (UTC)08-Sep-2011
Time (UTC)07:31
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,215
Date (UTC)08-Sep-2011
Time (UTC)09:44
PlatformNot applicable
File nameWow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.1.7600.21048_none_64b912359f065209.manifest
File versionNot applicable
File size16,596
Date (UTC)08-Sep-2011
Time (UTC)04:42
PlatformNot applicable
File nameWow64_microsoft-windows-security-netlogon_31bf3856ad364e35_6.1.7601.21813_none_66bb07519c18b554.manifest
File versionNot applicable
File size16,596
Date (UTC)08-Sep-2011
Time (UTC)06:38
PlatformNot applicable

Properties

Article ID: 2589015 - Last Review: December 27, 2012 - Revision: 2.0
Applies to
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseadvanced KB2589015

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