Frequent requests to enter the smart card PIN after you install KB 2288953 and enable smart card PIN caching in Windows Vista or in Windows Server 2008

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Article ID: 2589130 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario:
  • You use Microsoft Office Outlook 2007 on a computer that is running Windows Vista or Windows Server 2008.
  • You enable smart card PIN caching on the computer.
  • You install the following update on the computer:
    2288953 MS10-064: Description of the security update for Office Outlook 2007: September 14, 2010
In this scenario, you are prompted to enter the smart card PIN every time that you try to send a signed email message or read an encrypted email message.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Vista and Windows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ncrypt.dll6.0.6002.22696204,28812-Aug-201115:09x86
Basecsp.dll6.0.6002.22696129,92012-Aug-201117:28x86
Scksp.dll6.0.6002.22696141,82412-Aug-201115:10x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ncrypt.dll6.0.6002.22696253,95212-Aug-201115:28x64
Basecsp.dll6.0.6002.22696152,44812-Aug-201117:22x64
Scksp.dll6.0.6002.22696188,92812-Aug-201115:29x64
Ncrypt.dll6.0.6002.22696204,28812-Aug-201115:09x86
Basecsp.dll6.0.6002.22696129,92012-Aug-201117:22x86
Scksp.dll6.0.6002.22696141,82412-Aug-201115:10x86
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ncrypt.dll6.0.6002.22696515,58412-Aug-201115:32IA-64
Basecsp.dll6.0.6002.22696304,51212-Aug-201117:19IA-64
Scksp.dll6.0.6002.22696343,55212-Aug-201115:34IA-64
Ncrypt.dll6.0.6002.22696204,28812-Aug-201115:09x86
Basecsp.dll6.0.6002.22696129,92012-Aug-201117:19x86
Scksp.dll6.0.6002.22696141,82412-Aug-201115:10x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

To configure smart card PIN caching, set the following registry entries:
  • Location: HKEY_LOCAL_MACHINE\SOFTWARE\GSC\Policies\PIN\Authentication
    Key: Allow
    Type: REG_DWORD
    Value: 0x00000001
    Note This registry entry setting enables smart card PIN caching.
  • Location: HKEY_LOCAL_MACHINE\SOFTWARE\GSC\Policies\PIN\Authentication
    Key: Minutes
    Type: REG_DWORD
    Value: 0x00000005
    Note This registry entry setting configures the PIN caching feature to cache a smart card PIN for five minutes.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameX86_584a5fdf4ec9d6fe241383f889d959eb_31bf3856ad364e35_6.0.6002.22696_none_2bbcad7528e42595.manifest
File versionNot Applicable
File size700
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameX86_9858595e04f77e25580cd82464308026_31bf3856ad364e35_6.0.6002.22696_none_5fe4744fa1b9c68b.manifest
File versionNot Applicable
File size698
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameX86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.0.6002.22696_none_5ff325e50823804c.manifest
File versionNot Applicable
File size5,579
Date (UTC)12-Aug-2011
Time (UTC)15:38
File nameX86_microsoft-windows-smartcardksp_31bf3856ad364e35_6.0.6002.22696_none_b8053f5099e03728.manifest
File versionNot Applicable
File size13,731
Date (UTC)12-Aug-2011
Time (UTC)18:07
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_c98ec5c72c78991633c073adaba50737_31bf3856ad364e35_6.0.6002.22696_none_37d3d81e4e82d690.manifest
File versionNot Applicable
File size1,048
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameAmd64_e1f0994dc4614ddbc0a37e992ff70867_31bf3856ad364e35_6.0.6002.22696_none_a5bef096b56c2d31.manifest
File versionNot Applicable
File size1,044
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameAmd64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.0.6002.22696_none_bc11c168c080f182.manifest
File versionNot Applicable
File size5,599
Date (UTC)12-Aug-2011
Time (UTC)15:51
File nameAmd64_microsoft-windows-smartcardksp_31bf3856ad364e35_6.0.6002.22696_none_1423dad4523da85e.manifest
File versionNot Applicable
File size13,761
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameX86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.0.6002.22696_none_5ff325e50823804c.manifest
File versionNot Applicable
File size5,579
Date (UTC)12-Aug-2011
Time (UTC)15:38
File nameX86_microsoft-windows-smartcardksp_31bf3856ad364e35_6.0.6002.22696_none_b8053f5099e03728.manifest
File versionNot Applicable
File size13,731
Date (UTC)12-Aug-2011
Time (UTC)18:07
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameIa64_507710572ad25e2152ba9feeb5439bab_31bf3856ad364e35_6.0.6002.22696_none_14815e48e8b86f01.manifest
File versionNot Applicable
File size1,042
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameIa64_e2f8ad7afea3cf1e7ede2c3803ef1d15_31bf3856ad364e35_6.0.6002.22696_none_573e96d3ff094816.manifest
File versionNot Applicable
File size1,046
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameIa64_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.0.6002.22696_none_5ff4c9db08218948.manifest
File versionNot Applicable
File size5,589
Date (UTC)12-Aug-2011
Time (UTC)15:43
File nameIa64_microsoft-windows-smartcardksp_31bf3856ad364e35_6.0.6002.22696_none_b806e34699de4024.manifest
File versionNot Applicable
File size13,746
Date (UTC)12-Aug-2011
Time (UTC)18:07
File nameX86_microsoft-windows-ncrypt-dll_31bf3856ad364e35_6.0.6002.22696_none_5ff325e50823804c.manifest
File versionNot Applicable
File size5,579
Date (UTC)12-Aug-2011
Time (UTC)15:38
File nameX86_microsoft-windows-smartcardksp_31bf3856ad364e35_6.0.6002.22696_none_b8053f5099e03728.manifest
File versionNot Applicable
File size13,731
Date (UTC)12-Aug-2011
Time (UTC)18:07

Properties

Article ID: 2589130 - Last Review: October 13, 2011 - Revision: 1.0
APPLIES TO
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Foundation
  • Windows Server 2008 Standard
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2589130

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