Article ID: 259030
The Disk Defragmenter tool may stop responding (hang) after you choose a disk to defragment.
This behavior can occur if you are using APC PowerChute Plus 5.0 or 5.0.1. These versions of PowerChute Plus are designed for Microsoft Windows 95.
To work around this behavior, quit PowerChute Plus before attempting to use Disk Defragmenter. To do so, follow these steps:
Method 1Restart your computer.
Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.
For more information, see the following APC Web site:
http://www.apcc.comMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 259030 - Last Review: June 19, 2014 - Revision: 3.0
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