Article ID: 259039 - Last Review: September 29, 2011 - Revision: 16.0

IntelliMouse pointer responds slowly or not at all

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This article was previously published under Q259039

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SYMPTOMS

When you move any one of the wireless pointing devices listed in the "Applies To" section, the pointer may be slow to respond, or it may not respond at all.

If you are using a wireless pointing device, Microsoft IntelliPoint software displays a battery level warning dialog box when your batteries reach low and critically low levels. When you receive these warnings, replace the batteries to prevent loss of pointing device functionality.

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IntelliPoint software may display the Wireless tab, which provides battery status, transmission channel, and troubleshooting information.
The IntelliPoint taskbar icon may provide battery status information when you move the mouse pointer over the icon, or as follows:
- A yellow exclamation point (!) on the IntelliPoint icon signifies low battery status, in which case have new batteries ready to replace the old ones.
- A red exclamation point (!) on the IntelliPoint icon signifies critically low battery status, in which case replace the batteries to prevent loss of wireless pointing device functionality.

For the longest life, use recently purchased batteries instead old batteries that have never been used. Over time, batteries lose energy, even if they are unused.

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