Article ID: 2591169 - View products that this article applies to.
When you use the Nuance PDF toolbar plugin to create a .pdf file, Windows Internet Explorer 9 crashes or freezes. This problem does not occur in Internet Explorer 8.
An update to the Nuance PDF toolbar that fixes the compatibility issue is not available yet.
To resolve this incompatibility, disable the Nuance PDF toolbar by following these steps:
For more information about browser add-ons, visit the following Microsoft websites:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2591169 - Last Review: October 15, 2012 - Revision: 3.0