Article ID: 259320 - View products that this article applies to.
This article was previously published under Q259320
When you save an existing Word document as Hypertext Markup Language (HTML), some graphic images may be lost. This problem is known to occur with documents that contain large tables with inline images. The issue may be inconsistent and only occurs with existing native Word documents.
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
To work around this problem, save the document as Rich Text Format (RTF) before you save it as HTML.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.