Select the product you need help with

XADM: Isinteg Loops If the Folder's Parent Does Not Exist in the Information Store

Article ID: 259487 - View products that this article applies to.

This article was previously published under Q259487

SYMPTOMS

The Isinteg utility may not finish if a folder does not have a parent folder in the information store. For example, if you run the following command

isinteg -pub -fix -verbose -detailed -l c:\isinteg.log -test folder

you receive results similar to the following:

Starting test 1 of 3, 'reference table construction'
Finished reference table construction. Time: 0h:0m:5s
Starting test 2 of 3, 'Folder'
Error: Folder 303 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
Error: Folder 337 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
Error: Folder 371 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
Error: Folder 405 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
Error: Folder 439 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder
Error: Folder 473 (Fid=0004-00000025C919) "Documentation": Error ecNotFound-MAPI_E_NOT_FOUND processing this folder

This error message continues until the log file consumes all available disk space.

Back to the top | Give Feedback

CAUSE

An issue in Isinteg causes this behavior, where it does not properly continue running after you attempt to correct the issue.

Back to the top | Give Feedback

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191914

(http://support.microsoft.com/kb/191914/EN-US/ )

XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The following files are available for download from the Microsoft Download Center:

x86:

Collapse this imageExpand this image

Download Q248838engi.exe now

(http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)

Alpha:

Collapse this imageExpand this image

Download Q248838enga.exe now

(http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591

(http://support.microsoft.com/kb/119591/EN-US/ )

How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Back to the top | Give Feedback

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Back to the top | Give Feedback

Properties

Article ID: 259487 - Last Review: October 26, 2006 - Revision: 4.1

APPLIES TO

Microsoft Exchange Server 5.5 Standard Edition

kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB259487

Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

Back to the top | Give Feedback