Intermittent "Application Exception" Error Messages in Internet Explorer

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View products that this article applies to.

This article was previously published under Q259827

SYMPTOMS

When you use the shExpMatch function within an automatic configuration .pac file, an access violation may occur if the URL (or Web address) is longer than 127 characters.

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To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276369 (http://support.microsoft.com/kb/276369/EN-US/ ) How to Obtain the Latest Internet Explorer 5.5 Service Pack

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later.

Date      Time     Version        Size     File name    Platform
----------------------------------------------------------------
8/14/2000 8:26am   5.50.4208.1400  13,584  Jsproxy.dll  Intel

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Internet Explorer 5.01

To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954 (http://support.microsoft.com/kb/267954/EN-US/ ) How to Obtain the Latest Internet Explorer 5.01 Service Pack

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STATUS

Internet Explorer 5.5

Microsoft has confirmed that this is a problem in Internet Explorer 5.5. This problem was first corrected in Internet Explorer version 5.5 Service Pack 1.

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Internet Explorer 5.01

Microsoft has confirmed that this is a problem in Internet Explorer 5.01. This problem was first corrected in Internet Explorer version 5.01 Service Pack 2.

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APPLIES TO

Microsoft Internet Explorer 5.5
Microsoft Internet Explorer 5.01

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kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbie501presp2fix kbie550presp1fix kbie550sp1fix kbqfe KB259827

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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