Article ID: 2598670 - View products that this article applies to.
Consider the following scenario. You are using Internet Explorer 9 on a Windows 7-based computer to connect to a website that requires client certificates. The website resides in an Internet Explorer security zone that does not have protected mode enabled. When you browse to the site, you are prompted to choose a client certificate to send to the website. If you click the “Click here to view certificate properties” link in the Confirm Certificate or the Select Certificate Windows Security dialog box, Internet Explorer becomes unresponsive.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section, and we are currently investigating the problem. More details will be published in this article after they become available.
To work around this problem, enable protected mode for the zone that the website belongs to. To do this, follow these steps:
Article ID: 2598670 - Last Review: April 29, 2014 - Revision: 5.0
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