When you close a PowerPoint presentation that was opened from an Exchange Server public folder, you may receive an error message that is similar to the following:
Unable to save changes to the document. Your changes will be placed in the temporary file, 'c:\temp\filename.ppt'. You can copy this file into the original folder if you want to recover your changes to the original document. The operation failed.
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To resolve this problem, apply Microsoft Office 2000 Service Pack 2 (SP2). For additional information about how to obtain Office 2000 SP2, click the article number below
to view the article in the Microsoft Knowledge Base:
276367 (http://support.microsoft.com/kb/276367/EN-US/) OFF2000: How to Obtain the Latest Office 2000 Service Pack
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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This behavior occurs if the following conditions exist:
| • | You have Reviewer (read-only) permissions to the Exchange Server public folder. |
| • | You did not make any changes to the PowerPoint presentation. |
| • | The PowerPoint presentation that you opened was placed in the Exchange Server public folder by using the drag-and-drop method, instead of by creating the PowerPoint presentation in the public folder. |
| • | You opened the PowerPoint presentation from the Folder List pane, and not the Preview pane. |
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