Article ID: 259894 - View products that this article applies to.
This article was previously published under Q259894
This article has been archived. It is offered "as is" and will no longer be updated.
When you close a PowerPoint presentation that was opened from an Exchange Server public folder, you may receive an error message that is similar to the following:
Unable to save changes to the document. Your changes will be placed in the temporary file, 'c:\temp\filename.ppt'. You can copy this file into the original folder if you want to recover your changes to the original document. The operation failed.
To resolve this problem, apply Microsoft Office 2000 Service Pack 2 (SP2). For additional information about how to obtain Office 2000 SP2, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/276367/EN-US/ )OFF2000: How to Obtain the Latest Office 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This behavior occurs if the following conditions exist:
Article ID: 259894 - Last Review: October 20, 2013 - Revision: 3.8