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RPC Client Access service crashes when you delete an attachment by using Outlook in online mode in an Exchange Server 2010 SP1 environment
Article ID: 2600835 - View products that this article applies to.
Consider the following scenario:
Note When this issue occurs, online Outlook users of the domain are disconnected from the Exchange server.
Log Name: Application
Source: MSExchange Common
Event ID: 4999
Task Category: General
Watson report about to be sent for process id: Process ID, with parameters: E12, Build Type, Version Number, M.E.RpcClientAccess.Service, M.E.Data.Storage, M.E.D.S.MemoryPropertyBag.TryGetStoreProperty, M.E.D.Storage.NotInBagPropertyErrorException, XXXX, Version Number.
This issue occurs because the PropertyBag object is cleared after the user deletes the attachment.
Properties are not reloaded, and the NotInBagPropertyErrorException exception is encountered. Therefore, the RPC Client Access service crashes.
To resolve this issue, install the following update rollup package:
(http://support.microsoft.com/kb/2608646/ )Description of Update Rollup 6 for Exchange Server 2010 Service Pack 1
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the DeleteAttachment element, visit the following Microsoft website:
General information about the DeleteAttachment elementFor more information about the NotInBagPropertyErrorException class, visit the following Microsoft website:
General information about the NotInBagPropertyErrorException class
Article ID: 2600835 - Last Review: October 28, 2011 - Revision: 1.0