Can't subscribe to a podcast on Windows Phone 7

Article ID: 2601403 - View products that this article applies to.
Notice
The services or features discussed in this article may not be available in your region. Please review the Windows Phone Feature and service availability (http://www.microsoft.com/windowsphone/en-us/howto/wp7/basics/feature-and-service-availability.aspx) website for details on the services and features available in your region.
Expand all | Collapse all

Summary

When you try to subscribe to a podcast from Windows Phone 7, the podcast doesn't download after you tap Confirm.

More information

Remove all manually-created podcast files from your phone before you try to subscribe to new podcasts. To do this, locate the podcast on your phone, tap and hold the podcast icon, and then tap Delete from the menu list.


Here's how to locate podcasts that were manually created:

On your Windows Phone 7:
  1. On Start, tap the Music+Videos tile.
  2. Tap Podcasts, and then tap Video or Audio.
  3. Look for any podcast that is displayed as a shaded thumbnail.
  4. Tap and hold the thumbnail, then tap Delete.

From the Zune software:
  1. Open the Zune software on your computer.
  2. Click Collection, and then click Podcasts.
  3. In the Podcasts list, look for podcasts with the Zune logo.
  4. Click the podcast and then read the text under Details, in the right column: "Couldn't determine the URL for this podcast series. To subscribe to it, select one or more episodes and enter a URL."
  5. Right-click the podcast icon, and then click Delete from the menu list. Connect your Windows Phone to sync the change.

To learn more about subscribing to podcasts, view Get music, videos, and podcasts from Marketplace.

Assistance

Community Forum
Get help from the knowledgeable Windows Phone Community.

Contact Us
View other helpful articles and contact information.

Properties

Article ID: 2601403 - Last Review: February 25, 2013 - Revision: 5.0
Applies to
  • Windows Phone 7 Consumer
  • Windows Phone Consumer
Keywords: 
kbwp7 kbwp7musicvideos KB2601403

Give Feedback