The memory usage of the MSExchangeRepl.exe process keeps increasing when you perform a VSS backup on Exchange Server 2010 databases

Article ID: 2601701 - View products that this article applies to.
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SYMPTOMS

When you perform the Volume Shadow Copy Service (VSS) backup of Exchange databases in a Microsoft Exchange Server 2010 environment, the memory usage of the MSExchangeRepl.exe process keeps increasing. When this issue occurs, the backup operation may fail. Additionally, the following events are logged in the Application log on the Exchange Server 2010 server:
Log Name:      Application
Source:        MSExchangeRepl
Date:          Date
Event ID:      4122
Task Category: Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Computer
Description:
The Microsoft Exchange Replication service is terminating. Error The Microsoft Exchange Replication service is using too much memory (XXXX MiB). This exceeds the maximum expected value of XXXX MiB. Default can be overridden by setting registry key SOFTWARE\Microsoft\ExchangeServer\v14\Replay\Parameters\MaximumProcessPrivateMemoryMB.
Log Name:      Application
Source:        MSExchangeRepl
Date:          Date
Event ID:      4122
Task Category: Service
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Computer
Description:
The Microsoft Exchange Replication service is terminating. Error The Microsoft Exchange Replication service has more than XXXX handles, which exceeds the maximum expected value of XXXX. Default can be overridden by setting registry key SOFTWARE\Microsoft\ExchangeServer\v14\Replay\Parameters\MaximumProcessHandleCount.

CAUSE

This issue occurs because the Exchange replication service VSS writer does not release the references to the XML description of backup components. Therefore, a handle leak occurs.


RESOLUTION

To resolve this issue, install the following update rollup:
2608646 Description of Update Rollup 6 for Exchange Server 2010 Service Pack 1

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about Exchange VSS writers, visit the following Microsoft website:
General information about Exchange VSS writers
For more information about the VSS backup, visit the following Microsoft website:
General information about the VSS backup

Properties

Article ID: 2601701 - Last Review: October 28, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2010 Service Pack 1, when used with:
    • Microsoft Exchange Server 2010 Enterprise
    • Microsoft Exchange Server 2010 Standard
Keywords: 
kbqfe kbfix kbexpertiseinter kbsurveynew KB2601701

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