Available Updates for Remote Desktop Services (Terminal Services) on Windows Server 2008 R2 SP1

Article ID: 2601888 - View products that this article applies to.
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Summary

This article summarizes the available hotfixes and updates for issues that can occur in Remote Desktop Services (Terminal Services) for Windows Server 2008 R2 environments. For Windows Server 2012 Remote Desktop Services updates, please see 2821526. These updates are in addition to the normal Windows Updates delivered monthly that may also include updates to the Remote Desktop Services components.

NOTE: This list is an aggregate of common issues seen with Remote Desktop Services (Terminal Services) in Windows Server 2008 R2. Do not proactively install the following patches unless needed. If you believe that you are experiencing an issue listed below, install just the hotfix for that specific issue. If the specific hotfix is listed for your issue we recommend that you evaluate these hotfixes and updates to determine if they apply to a specific Windows version and Service Pack level.

The hotfixes and updates are arranged by component areas within Remote Desktop Services 2008 R2 environments and could apply to Windows XP, Windows Vista and Windows 7 Remote Desktop Clients.

More information

Authentication

2752618 RDS client computer cannot connect to the RDS server by using a remote desktop connection in Windows 7 or in Windows Server 2008 R2

2750396 Windows 7-based or Windows Server 2008 R2-based Remote Desktop Services server freezes when you try to log on to or log off the server by using a smart card

2548538 Smart card authentication does not work when you use VDI and RD Gateway for RDC client in Windows 7 or in Windows Server 2008 R2

2536989 Single Sign-On (SSO) feature does not work after you enable the RemoteFX feature in Windows Server 2008 R2

2524668 The single sign-on feature does not work in Windows 7 or in Windows Server 2008 R2 when you try to start a full remote desktop connection through RD Web Access

2521923 A program that requires you to use a smart card stops responding in a remote desktop connection in Windows Server 2008, in Windows Vista, in Windows 7 or in Windows Server 2008 R2

2301288 A Remote Desktop Services session is disconnected automatically if you apply the "Interactive logon: smart card removal behavior" Group Policy setting in Windows Server 2008 R2 or in Windows 7


Core

2847932 Language switch fails in a RD session and shortcut menu is not displayed in a RemoteApp session in Windows 7 SP1 or Windows Server 2008 R2 SP1

2846226 Stop Error 0x0000008E on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1

2834976 Authenticated users are removed from the Remote Desktop Users group after you set the drain mode on a Windows Server 2008 R2-based RDS server

2823176 User sessions may be logged off unexpectedly when duplicate IP addresses are detected in Windows Multipoint Server 2011

2813636 You cannot log off an RD session in a Windows Server 2008 R2 server environment

2809808 Takes longer than expected to log off from a Windows Server 2008 R2 SP1-based RDS server remotely

2800789 0xC0000005 Stop error when the SVCHost.exe process that hosts Remote Desktop Services crashes in Windows Server 2008 R2

2799035 Certificate Propagation service crashes when you disconnect an RDS client from a Windows 7 or Windows Server 2008 R2-based RDS server

2795616 Lines in EMF file don't display correctly on a remote computer that is running Windows 7 or Windows Server 2008 R2

2786447 "0x000000AB" Stop error when a Citrix client logs off from a RD Session Host that is running Windows Server 2008 R2 SP1

2780130 "0x00000027" Stop error when you try to use a redirected smart card to log on to a Windows 7 or Windows Server 2008 R2-based remote computer

2780102 "0x0000003B" Stop error when a Remote Desktop Connection Broker and a Windows 7 SP1 or Windows Server 2008 R2 SP1-based computer are in an RDS farm

2769791 Windows Audio service stops on Windows Server 2008 R2-based computer after you configure remote audio playback

2769372 Windows Remote Assistance fails in Windows 7 SP1 or Windows Server 2008 R2 SP1

2768741 Visual elements are displayed incorrectly when you connect to a computer that is running Windows 7 or Windows Server 2008 R2 by using the Remote Desktop Protocol

2750090 High CPU utilization by the Svchost.exe process and the Lsass.exe process in the Remote Desktop session after you remotely connect to a computer that is running Windows 7 or Windows Server 2008 R2

2749262 Remote Desktop Configuration service crashes together with event ID 1000 in Windows Server 2008 R2

2726399 You cannot change the DPI setting through a Remote Desktop session on a computer that is running Windows 7 or Windows Server 2008 R2

2719704 "0x0000003B" or "0x000000D5" Stop error in Windows 7 or in Windows Server 2008 R2

2685909 Poor performance occurs when you shadow a Remote Desktop session in Windows Server 2008 R2 or in Windows 7

2666484 "0x0000003B" Stop error on Windows Server 2008 R2-based RD Session Host servers that use an RD Connection Broker

2665720 Remote Assistance does not display a desktop that has a resolution of 1366 x 768 correctly in Windows 7

2665347 You cannot connect to a virtual machine by using the Hyper-V Manager MMC snap-in in Windows Server 2008 R2

2661332 You cannot reestablish a Remote Desktop Services session to a Windows Server 2008 R2-based server

2661001 "Please wait for Local Session Manager" message remains for several minutes when you disconnect from a computer that is running Windows Server 2008 R2 during the logon process

2648397 You cannot change an expired user account password in a Remote Desktop session from a client computer that is running Windows 7 or Windows Server 2008 R2***THIS IS A CLIENT-SIDE FIX, ALSO SEE 2648402 FOR SERVER-SIDE FIX***

2647582 You cannot update the Group Policy settings on a Windows Server 2008 R2-based RD Session Host server if IP Virtualization is applied

2647452 Paged pool leaks when you map a network drive and then disconnect it frequently in Windows 7 or in Windows Server 2008 R2

2647409 Remote Desktop Services sessions are not kept alive as expected in Windows Server 2008 R2

2622802 The Group Policy Client service crashes on a terminal server that is running Windows Server 2008 or Windows Server 2008 R2 when multiple users connect to the server at the same time

2619880 "The network path was not found" error message when you start a LDAP-related application in Windows Server 2008 R2

2617878 You cannot set the LogonTimeout setting after the default RDP listener (RDP-Tcp) is deleted in Windows Server 2008 R2

2617687 Applications or services that start multiple Remote Desktop Services sessions crash in Windows 7 or in Windows Server 2008 R2

2617115 "Stop 0x000000AB (SESSION_HAS_VALID_POOL_ON_EXIT)" error when a client logs off from a Remote Desktop Services session in Windows Server 2008 R2

2615701 "Logon Process Initialization Failure" error message and the logon process does not start in Windows 7 or in Windows Server 2008 R2

2592339 "0x0000007f" Stop error or system stops responding on a computer that is running Windows Server 2008 R2 or Windows 7 when you connect to it by using the RDP protocol

2585853 Choppy video playback when you play a high-definition video over a remote desktop connection in Windows 7 or in Windows Server 2008 R2

2582172 Remote desktop is not displayed in Full-Screen mode when the screen resolution is 1366× 768 pixels in Windows 7 or in Windows Server 2008 R2

2579381 A remote desktop session does not respond to keyboard input or mouse input after it loses the focus in Windows 7 or in Windows Server 2008 R2

2578159 The logon process stops responding in Windows Server 2008 R2 or in Windows 7

2575946 "Limit the size of the entire roaming user profile cache" Group Policy setting does not work in Windows Server 2008 R2

2571388 A Remote Desktop Services session stops responding during the logoff process in Windows Server 2008 R2

2545735 "The home folder could not be created" error when an administrator tries to set Remote Desktop Services Home Folder for a user account in Windows 7 or in Windows Server 2008 R2

2525246 "0x0000003B" Stop error when you remotely control a Remote Desktop session in Windows Server 2008 R2

2519550 An incorrect program icon appears on the task bar in a remote desktop session that is running in Windows 7 or in Windows Server 2008 R2

2492765 User account passwords can be changed in the Sysprep Specialize phase of Sysprep.exe in Windows Server 2008 or in Windows Server 2008 R2

2479710 Remote Desktop service crashes when Group Policy settings are refreshed in Windows Server 2008 R2 after you enable the "Required secure RPC communication" and "Set client connection encryption level" Group Policy settings

2446026 An application that uses the Remote Desktop Connection ActiveX control to provide virtualized sessions crashes in Windows Server 2008 R2 or in Windows 7

2431799 Stop error 0x0000007E occurs when multiple users establish Remote Desktop Services sessions to a Windows Server 2008 R2-based computer

2424375 A remote desktop session may be incorrectly disconnected when a smart card is removed in another remote desktop session in Windows Server 2008 R2


Device Redirection and Printing

2778831 "Client Side Rendering Print Provider" registry key growth on a Windows Server 2008 R2-based Remote Desktop Session Host server

2769791 Windows Audio service stops on Windows Server 2008 R2-based computer after you configure remote audio playback

2662585 Printer redirection is not applied to client computers that connect to a Windows Server 2008 R2 SP1-based Terminal Services server

2655998 Long logon time when you establish an RD session to a Windows Server 2008 R2-based RD Session Host server if Printer Redirection is enabled

2620656 Invalid redirected printers may be available in a Remote Desktop Services session that connects to a RD Session Host server that is running Windows Server 2008 or Windows Server 2008 R2

2538047 Audio capture redirection feature does not work after a second remote desktop connection is created in Windows Server 2008 R2


Licensing

2648662 You cannot install RDS CALs automatically by using Windows PowerShell in Windows Server 2008 R2

2618115 You cannot activate an RD Licensing server or install RDS CALs automatically by using Windows PowerShell in Windows Server 2008 R2


RemoteApp

2835429 The taskbar is hidden when a screen resolution of 1366 x 768 is used for a RemoteApp application that is running on Windows Server 2008 R2

2798286 RemoteApp application session disconnects from a client computer that is running Windows 7 or Windows Server 2008 R2

2786923 Dialog boxes and new windows displayed as blank in Office 2013 RemoteApps on a client computer that is running Windows 7 or Windows Server 2008 R2

2727101 RemoteApp server starts a duplicate instance of a 32-bit RemoteApp application on a computer that is running Windows Server 2008 R2

2716163 You cannot open a file that is associated with a RemoteApp program on a computer that is running Windows Server 2008 R2

2699817 RemoteApp session is disconnected when the RDP encryption level is set to Low and RDP compression is disabled in Windows Server 2008 R2

2696020 You are disconnected from a RemoteApp application when you minimize the main frame window of a RemoteApp application that is published in Windows Server 2008 R2

2682814 Windows are displayed incorrectly when you connect to a RemoteApp program from a computer that is running Windows 7 or Windows Server 2008 R2

2636613 Rdpshell.exe process leaks memory in Windows Server 2008 R2 when you move a published RemoteApp application's window on the client side

2614136 Some windows of a Remote Desktop Services (Terminal Services) RemoteApp application might not be displayed correctly in Windows 7 or in Windows Server 2008 R2

2604066 The top-level window of a RemoteApp application becomes unresponsive in Windows Server 2008 R2 or in Windows 7

2580346 Some pop-up windows of a Remote Desktop Services (Terminal Services) RemoteApp application might be hidden in Windows 7 or in Windows Server 2008 R2

2568409 You cannot run an application desktop toolbar as a RemoteApp in Windows Server 2008 R2

2526629 The logon message is not displayed correctly when you connect to a RemoteApp application from a computer that has multiple monitors and that is running Windows 7 or Windows Server 2008 R2

2522762 RemoteApp application does not work correctly from RD Web Access in Windows 7 or in Windows Server 2008 R2

2522743 You cannot use a calendar control in a RemoteApp application when you use the RDC 7.0 client to connect to the RemoteApp application from a computer that is running Windows 7 or Windows Server 2008 R2

981156 RemoteApp applications are displayed as black windows when you restart the applications in a Remote desktop connection in Windows Server 2008 R2


RemoteFX

2523676 GPU is not accessed leads to some VMs that use the RemoteFX feature to not start in Windows Server 2008 R2 SP1

2519946 Timeout Detection and Recovery (TDR) randomly occurs in a virtual machine that uses the RemoteFX feature in Windows Server 2008 R2


Remote Desktop Connection Broker

2536840 IP addresses that are used for reconnection are not listed completely in the RD Connection Broker setting in Windows Server 2008 R2 or in Windows 7

2525608 The "RemoteApp and Desktop Connection Management" service cannot start on a computer that is in a disjointed namespace and that is running Windows Server 2008 R2


Remote Desktop Gateway

2778863 RD Gateway service crashes on a computer that is running Windows Server 2008 R2

2770175 RD Gateway service crashes when a client computer tries to connect to a Windows Server 2008 R2 SP1-based terminal server

2649422 External users cannot connect to RDS that are published on a Windows Server 2008 R2-based RD Gateway server through Forefront UAG

2620264 You cannot start any RemoteApp applications through a Windows Server 2008-based or Windows Server 2008 R2-based TS gateway

2578133 The Remote Desktop Gateway service incorrectly blocks a user account whose name contains localized characters in Windows Server 2008 R2

2497787 The Remote Desktop Gateway service crashes under a heavy workload in Windows Server 2008 R2


Remote Desktop Virtualization Host (VDI)

2415644 "Could not find destination computer" error when you connect an assigned VDI desktop that is deployed through Remote Desktop Connection Broker in Windows Server 2008 R2


Remote Desktop Web Access

2793072 Generic error message when you change your password on a RD Web Access website in Windows Server 2008 R2 or Windows Server 2012

2705427 The Remote Desktop Web Access website does not show any published RemoteApp programs if a RemoteApp source is offline in Windows Server 2008 R2

2648402 You cannot change an expired user account password in a remote desktop session that connects to a Windows Server 2008 R2-based RD Session Host server in a VDI environment ***THIS IS A SERVER-SIDE FIX, ALSO SEE 2648397 FOR CLIENT-SIDE FIX***


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2601888 - Last Review: August 14, 2013 - Revision: 15.0
Applies to
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Standard without Hyper-V
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Enterprise without Hyper-V
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Datacenter without Hyper-V
  • Windows Server 2008 R2 for Itanium-Based Systems
  • Windows Server 2008 R2 Service Pack 1
Keywords: 
kbrd kbtermserv KB2601888

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