Article ID: 260212 - Last Review: June 10, 2000 - Revision: 1.0

OL98: Outlook Items Are Not Archived As Expected

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SUMMARY

When you use the Archive or AutoArchive features in Outlook, items do not archive as expected.
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MORE INFORMATION

Outlook does not archive as expected because the date that is used to determine when an item is archived depends on the type of item.

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Item typeArchive date
E-mail messageThe sent or received date, whichever is later; or the last modification date and time.
AppointmentThe appointment date or the last modification date and time, whichever is later.
TaskThe completion date or the last modification date and time. Tasks that are not marked complete are not AutoArchived. Tasks assigned to others are archived only if they are marked complete.
NoteThe last modification date and time.
Journal entryThe date the journal entry was created or the last modification date and time.
ContactNot archived.

Each item has a Modified field associated with it. It is not possible to view the Modified field in some of the standard views, for example the Day/Week/Month calendar view.

To view the modified field of any item:
  1. On the View menu, point to Current View, and then click By Category.
  2. On the View menu, point to Current View, and then click Customize Current View.
  3. Click Fields, and then click All Mail fields in the Select available fields from box.
  4. Under Available Fields, click Modified, and then click Add to place the Modified field in the Show these fields in this order box.
  5. Click Move Up or Move Down to position the Modified field, click OK, and then click OK.
The modified date and time for each item appears in the By Category view.
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REFERENCES

For additional information about Archiving and AutoArchiving, click the article numbers below to view the articles in the Microsoft Knowledge Base:
180986  (http://support.microsoft.com/kb/180986/EN-US/ ) OL98: Message Modification date determines Archive Date
180884  (http://support.microsoft.com/kb/180884/EN-US/ ) OL98: Recurring Appointments Are Not Archived
239702  (http://support.microsoft.com/kb/239702/EN-US/ ) OL98: An overview of Archive and AutoArchive
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APPLIES TO
  • Microsoft Outlook 98 Standard Edition
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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