Article ID: 260319 - View products that this article applies to.
This article was previously published under Q260319
This article has been archived. It is offered "as is" and will no longer be updated.
If there is a device (such as a network adapter, video adapter, or audio card) that is installed during the original installation (that is, during the building of the image), Windows seems to retain the .inf file that is used to install the device. Typically, this is the native driver/.inf file. Using the Sysprep tool on the image does not seem to clear out the information as it is supposed to. When you attempt the installation of an updated driver (signed or test-signed) by using the OEMPnPDriversPath entry in the Sysprep.inf file, Windows defaults to the original .inf file that it used to install the device the first time.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910The English-language version of this fix should have the following file attributes or later:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Date Time Version Size File name ------------------------------------------------------ 05/11/00 04:12p 5.0.2195.1583 506,640 Syssetup.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/249149/EN-US/ )Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Article ID: 260319 - Last Review: October 20, 2013 - Revision: 3.4