Article ID: 260549 - View products that this article applies to.
This article was previously published under Q260549
This article has been archived. It is offered "as is" and will no longer be updated.
Using an asterisk (*) for the preferred server in the NetWare client configuration causes the following error message:
In Windows NT 4.0, this error message causes the computer to stop responding (hang). In Windows 2000, the access violation occurs but the computer recovers.
Application Access Violation for Services.exe (0x000005).
When you log on, if you are prompted for the NetWare client configuration, using an asterisk (alone or followed by any other characters) in the Preferred Server box causes the error message.
The error message also occurs if the following registry value has become corrupted:
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 1.
Article ID: 260549 - Last Review: October 20, 2013 - Revision: 3.2