Article ID: 2606983 - View products that this article applies to.
Not sure what release of Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
An Office 365 user or admin forgot his or her password and can’t sign in to Office 365.
To fix this issue, do one of the following:
To learn more about how to reset a password in Office 365, go to one of the following Microsoft websites:
Still need help? Go to the Office 365 Community
Article ID: 2606983 - Last Review: October 24, 2013 - Revision: 16.0