[SDP 3][b90d31e3-8043-46ce-86f0-27ce770cb224] Exchange 2010 Calendar Diagnostic Log Collector

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Article ID: 2607431 - View products that this article applies to.
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Summary

This Support Diagnostics Platform (SDP) diagnostic collects information that is related to calendaring in Microsoft Exchange 2010. This diagnostic uses the Get-CalendarDiagnosticLog cmdlet to extract .msg files that are stored in the specified mailbox for the meeting that matches the subject that is provided when you run the diagnostic. The .msg files are historical copies of calendar items and meeting messages.

More information

You can run this diagnostic on Exchange Server 2010.

When you run the Exchange 2010 Calendar Diagnostic Log Collector, you are first prompted to specify the user who is experiencing a calendar issue. Make sure that the user's mailbox is located on an Exchange 2010 server. (The screen shot for how to enter mailbox name is listed below).

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Screen shot for entering mailbox name


After you enter the user's primary SMTP address, display name, or alias, you are prompted for the subject of the meeting. (The screen shot for how to enter Appointment Title is listed below).

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Screen shot for entering Appointment Title


Note You must enter the exact string of the meeting subject. The Get-CalendarDiagnosticLog cmdlet cannot retrieve the diagnostic logs for the meeting unless the exact subject is provided.

All file names in the data collection are prefaced by the {Computername} on which the Microsoft Support Diagnostic Tool is run.

Information that is collected
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DescriptionFile Name
A .zip file that contains all the .msg files that are related to the history of the specified meeting.{Computername}_CalendarDiagnosticLogs.zip_cal

More information

By default, Exchange Server 2010 diagnostic logging is enabled for a mailbox because the default value of the CalendarVersionStoreDisabled parameter of the Mailbox object is set to $False. If you use this SDP diagnostic on a mailbox where the CalendarVersionStoreDisabled parameter is $True, there will be no historical calendar diagnostic information (.msg files) for the mailbox. In this situation, the SDP diagnostic prompts you to enable calendar diagnostic logging for the mailbox. (The screen shot for how to nable calendar diagnostic logging for the mailbox is listed below).

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Screen shot for how to nable calendar diagnostic logging for the mailbox


If you click Yes, the CalendarVersionStoreDisabled parameter for the mailbox is set to $False. At this point, you will have to wait for the next calendar issue to occur, and then you can rerun this SDP diagnostic to collect the calendar diagnostic logging information for that meeting.
You can use the following cmdlet in the Exchange Management Shell to determine the value of the CalendarVersionStoreDiabled parameter for a mailbox:
Get-Mailbox -Identity alias | FL *calendarversion*

For more information about the CalendarVersionStoreDisabled parameter, go to the following Microsoft TechNet website:

http://technet.microsoft.com/en-us/library/bb123685.aspx
For more information about the Get-CalendarDiagnosticLog cmdlet, go to the following Microsoft TechNet website:

http://technet.microsoft.com/en-us/library/dd638102.aspx

For more information about the Microsoft Automated Troubleshooting Services and Support Diagnostic Platform, click the following article number to view the article in the Microsoft Knowledge Base:
2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform

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Article ID: 2607431 - Last Review: September 4, 2013 - Revision: 12.0
Applies to
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
Keywords: 
KB2607431

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