Article ID: 260825 - Last Review: January 27, 2007 - Revision: 1.4 OFF2000: Desktop May Not Be Displayed Correctly on Restart After SetupThis article was previously published under Q260825 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.SYMPTOMS
When you restart your computer after you install Microsoft Office 2000 successfully or apply the Microsoft Office 2000 SR-1 Update, your Microsoft Windows Desktop icons, Start button, and taskbar may not appear. Microsoft Windows may stop responding.
CAUSE
This problem can occur if your computer is infected with the Pretty Park virus. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To verify that the virus is on the computer, check the following registry key: HKEY_LOCAL_MACHINE\Software\CLASSES\exefile\shell\open\command If the Data string displays the following, the computer is infected with the Pretty Park virus: FILES32.VXD "%1" %* RESOLUTION
To resolve this issue, follow the steps listed on the following Web page:
http://vil.mcafee.com/dispVirus.asp?virus_k=10175
(http://vil.mcafee.com/dispVirus.asp?virus_k=10175)
For additional information about computer viruses, click the article number below
to view the article in the Microsoft Knowledge Base:
129972
(http://support.microsoft.com/kb/129972/EN-US/
)
Description of Computer Viruses
MORE INFORMATIONFor additional information about the Pretty Park virus, click the article number below
to view the article in the Microsoft Knowledge Base:
250931
(http://support.microsoft.com/kb/250931/EN-US/
)
You Are Unable to Start a Program with an .exe File Extension
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