Article ID: 260830 - Last Review: February 21, 2007 - Revision: 3.3

STOP 0x1E in Usbhub.sys with Surprise Removal of Plug and Play USB Hub

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This article was previously published under Q260830

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SYMPTOMS

When you unplug a Plug and Play Universal Serial Bus (USB) hub (a surprise removal) several times, the following error message may be displayed:

STOP: 0x0000001E (0xC0000005, 0xF8CF75D0, 0x00000000, 0x00000044)
KMODE_EXCEPTION_NOT_HANDLED address 0xF8CF75D0 in USBHUB.sys

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CAUSE

This behavior can occur because of a race condition in the USB driver.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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