Nltest Tool Does Not Work When You Reset the Secure Channel Using NetBIOS Computer Name

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This article was previously published under Q260889

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SYMPTOMS

When you attempt to reset the secure channel by using the NetBIOS name of the domain controller, the Nltest tool (Nltest.exe) does not work with the following syntax:

nltest /sc_query:domainname[\Dcname]

In addition, the following error message is displayed:

I_netlogonControl Failed: Status=1311 0x51f ERROR_NO_LOGON_SERVERS

You can reset the secure channel by using the Fully Qualified Domain Name (FQDN) of the domain controller. This prevents the ability to reset a secure channel to Microsoft Windows NT 4.0 domain controllers.

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CAUSE

When you reset the secure channel, Windows 2000 only checks the FQDN of the domain controller and not the NetBIOS name.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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