Article ID: 261307 - Last Review: January 27, 2007 - Revision: 2.1

Acer TravelMate 720 Stops Responding After Hot Docking/Undocking

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This article was previously published under Q261307
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

After you hot dock and undock an Acer TravelMate 720 laptop computer several times, the computer may stop responding (hang) or perform slowly.
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CAUSE

The driver for the Acer infrared (IR) network adaptor causes Windows to stop responding.
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WORKAROUND

To work around this behavior, disable the Acer IR network adapter. For information about how to disable the Acer IR network adapter, please contact the computer's manufacturer.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kbenv kbfaq kbhardware kbprb KB261307
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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