XADM: Information Store Files Are Not Created Automatically at Information Store Startup

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Article ID: 261329 - View products that this article applies to.
This article was previously published under Q261329
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Symptoms

After you delete or remove the Priv.edb and Priv.stm or Pub.edb and Pub.stm files for a particular storage group, new files are not created automatically when you restart the Exchange 2000 information store service.

Cause

The Exchange 2000 information store service can manage many stores, so you must manually mount the store you want for the new files to be created.

Resolution

To create the database files:
  1. Start Exchange System Manager.
  2. Locate the storage group that contains the store whose files were deleted or removed. It will be shown as being down.
  3. Right-click that store, and then click Mount Store.
  4. You receive the following dialog box that states:
    At least one of this store's database files is missing. Mounting this store will force the creation of an empty database. Do not take this action if you intend to restore an earlier backup.

    Are you sure you want to continue?
  5. If you click Yes, new empty database files are created.

Properties

Article ID: 261329 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbprb KB261329

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