This article discusses the configuration steps and requirements to integrate a Microsoft Exchange Server 2013 or Exchange Server 2013 hybrid deployment with Microsoft Lync Server 2013, Microsoft Lync Online in Office 365, or a hybrid combination of both. The following user configurations are considered in this article:
- A user mailbox on Microsoft Exchange Server 2013 on-premises integrated with Microsoft Lync Server 2013.
- A user mailbox on Exchange Server 2013 on-premises integrated with Microsoft Lync Online.
- Directory synchronization is required.
- This configuration is partly supported. See the "More Information" section.
- A user mailbox on Exchange Server 2013 on-premises integrated with Lync Online through a Lync Server 2013 hybrid deployment.
- Directory synchronization and single sign-on (SSO) are required as part of setting up a Lync hybrid deployment.
The following table lists the supported features and configurations for Exchange Server 2013 (on-premises). For more information about supported Lync hybrid scenarios, go do the following Microsoft TechNet website:
Collapse this tableExpand this table
|Lync and Exchange integration features||Outlook integration (EWS, MAPI)||Outlook Web App integration (IM/P)||Outlook Web App online meetings (scheduling)||Unified Contact Store||High-resolution contact photos|
|Lync Server 2013 only||Supported||Supported||Supported||Supported||Supported|
|Lync Online only||Supported||Not supported||Not supported||Not supported||Supported|
|Lync Server 2013 hybrid deployment with Lync Online||Supported||Supported||Supported*||Supported*||Supported|
*Supported only for Lync users who are homed on-premises.
The following Microsoft Knowledge Base articles will help you troubleshoot specific features of Exchange and Lync integration. If you’re still having problems with any specific feature after you follow the steps in this article, see the appropriate articles in this section for more information.
Integration with Outlook and Exchange Web Services
"There was a problem connecting to Microsoft Office Outlook. The email address used in your default Outlook profile is different" error message when you sign in to Lync Online
"There was a problem connecting to Microsoft Office Outlook. Outlook is not installed or configured correctly" error message when you sign in to Lync Online by using Lync 2010
Exchange Server or Exchange Web Services error messages when you try to sign in to Lync Online
You’re repeatedly prompted for Exchange credentials after you sign in to Lync
Exchange Unified Contact Store and the Lync contact list
The Lync Online contact list is empty or isn't available for users who have Exchange Online mailboxes
Contacts in Lync appear offline or aren't searchable in the address book
Lync contact list is empty or read-only after a user's Exchange mailbox is disconnected, unlicensed, or moved
Users are unable to modify their contact lists in Lync 2010 and Lync for Mac 2011
Exchange high-resolution contact photos in Lync
Instant messaging and online meeting scheduling in Outlook Web App
Still need help? Go to the Office 365 Community
Article ID: 2614242 - Last Review: December 4, 2013 - Revision: 17.0
- Microsoft Lync Online
- Microsoft Exchange Online
|o365 o365e o365a o365m o365022013 after upgrade hybrid KB2614242|