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Symptoms

Assume that you try to visit a Microsoft .NET Framework 3.5-based ASP.NET webpage by using Internet Explorer 10. The webpage contains JavaScript code that calls the get_xml() function in the XMLHttpExecutor class. For example, the webpage contains the following line of code:

executor.get_xml().xml

In this situation, you receive the following error message:

SCRIPT438: Object doesn't support property or method 'setProperty'

ScriptResource.axd, line 6156 character 13




Resolution

Hotfix information



A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

To resolve this issue, apply the hotfix that is appropriate for the the version of Windows that you are running.

Windows versions

Hotfix

For all supported x86-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3

Download the hotfix now.

For all supported x64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3

Download the hotfix now.

For all supported IA-64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3

Download the hotfix now.

For all supported x86-based versions of Windows 7

Download the hotfix now.

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

Download the hotfix now.

For all supported IA-64-based versions of Windows 7 and Windows Server 2008 R2

Download the hotfix now.

For all supported x86-based versions of Windows 7 SP1

Download the hotfix now.

For all supported x64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1

Download the hotfix now.

For all supported IA-64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1

Download the hotfix now.


Prerequisites

To apply this hotfix, you must have the Microsoft .NET Framework 3.5 Service Pack 1 installed.

Restart requirement

You do not have to restart the computer after you apply the hotfix if the .NET Framework instance that is related to this issue is not being used.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported x86-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.5813

1,282,048

12-Apr-2012

00:36

x86

System.web.extensions.dll

3.5.30729.4024

1,277,952

12-Apr-2012

00:51

x86



For all supported x64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.5813

1,282,048

12-Apr-2012

00:36

x86

System.web.extensions.dll

3.5.30729.4024

1,277,952

12-Apr-2012

00:51

x86

System.web.extensions.dll

3.5.30729.4024

1,277,952

12-Apr-2012

01:10

x86

System.web.extensions.dll

3.5.30729.5813

1,282,048

12-Apr-2012

01:19

x86

For all supported IA-64-based versions of Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Vista SP2, and Windows XP SP3

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.5813

1,282,048

12-Apr-2012

00:36

x86

System.web.extensions.dll

3.5.30729.4024

1,277,952

12-Apr-2012

00:51

x86

System.web.extensions.dll

3.5.30729.4024

1,277,952

12-Apr-2012

01:29

x86

System.web.extensions.dll

3.5.30729.5813

1,282,048

12-Apr-2012

01:38

x86

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:35

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:35

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

For all supported x64-based versions of Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:31

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:35

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:35

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

For all supported IA-64-based versions of Windows 7 and Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:24

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:24

x86

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:35

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

System.web.extensions.dll

3.5.30729.4961

1,277,952

03-Apr-2012

22:35

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:31

x86

For all supported x86-based versions of Windows 7 SP1

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:30

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:28

x86

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:30

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:28

x86

For all supported x64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:29

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:27

x86

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:30

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:28

x86

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:30

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:28

x86

For all supported IA-64-based versions of Windows 7 SP1 and Windows Server 2008 R2 SP1

File name

File version

File size

Date

Time

Platform

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:22

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:21

x86

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:30

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:28

x86

System.web.extensions.dll

3.5.30729.5449

1,277,952

03-Apr-2012

22:30

x86

System.web.extensions.dll

3.5.30729.5805

1,282,048

03-Apr-2012

22:28

x86



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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