PRO Tips alerts in Microsoft System Center Virtual Machine Manger 2008 R2 may display and then be automatically removed

Article ID: 2616165 - View products that this article applies to.
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Symptoms

PRO Tips alerts in Microsoft System Center Virtual Machine Manger 2008 R2 (SCVMM 2008 R2) may display in the SCVMM PRO Tips Alerts Window and then automatically be removed from the list of active alerts.

Cause

This behavior occurs when there is no auto-remediation step for a warning or alert that is generated by the System Center Operations Manger 2007 R2 Pro Tips management packs for SCVMM.  Auto-remediation is enabled on the Host Group under settings\PRO\Automatically implement PRO tips on this Host Group.

For example, a virtual machine may display a high CPU or high memory usage warning (PRO CPU Utilization or PRO Memory Utilization).  Since the management pack does not have an automatic implementation step for individual virtual machines (as opposed to a host, for instance), the alert is automatically removed for the active PRO Tips window when SCVMM evaluates the status of the PRO Tip item.

Resolution

Unchecking Automatically implement PRO tips on this Host Group or implementing a custom override that contains a remediation action would cause the error or warning to be displayed until the corrective action occurred or was acknowledged in the OpsMgr console.  The warnings and errors will, however, be displayed in the Operations Manager (OpsMgr) console like any other Management Pack (MP) alert.

More Information

This behavior is by design.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Properties

Article ID: 2616165 - Last Review: September 7, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft System Center Virtual Machine Manager 2008
Keywords: 
KB2616165

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