Voice Chat Is Disabled When Hardware Acceleration Is Set to None

When you set the Hardware acceleration slider of your Voice Capture device to None during a voice-enabled multiplayer game, voice capability may be lost for all players of the current game.

This behavior can occur if the Creative Labs SoundBlaster PCI 128 sound card is installed in your computer.

To work around this issue, change the Hardware acceleration setting of your Voice Capture device to Full, and then restart your computer. To do so, follow these steps:

1. On the taskbar, click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Sounds and Multimedia.
3. In the Sounds and Multimedia Properties dialog box, click the Voice tab.
4. In the Voice dialog box, under Voice Capture, click Advanced.
5. Drag the Hardware acceleration slider to Full, and then click OK twice.
6. Restart your computer.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.