Article ID: 2617114 - View products that this article applies to.
Not sure which release of Microsoft Office 365 you're using? Go to the following Microsoft website:
Am I using Office 365 after the service upgrade?
When you try to send email messages in Office 365 Small Business or Office 365 for small businesses (pre-upgrade) from a domain that's set up for full redelegation, some messages aren't sent. Additionally, you may receive a nondelivery report (NDR) that resembles the following:
Note A domain that is set up for full redelegation is a domain in which the name server (NS) resource records point to Office 365. Full domain redelegation is available only for Office 365 Small Business subscriptions and Office 365 for small businesses (pre-upgrade) subscriptions.
smtp;550 SPF MAIL FROM check failed (PermError)
To fix this issue, follow these steps:
For more information about the Nslookup tool, see the following Microsoft Knowledge Base article:
200525Still need help? Go to the Office 365 Community
(http://support.microsoft.com/kb/200525/ )Using NSlookup.exe
Contact us for more help
Connect with Answer Desk for expert help.