Article ID: 261822
After you upgrade to Microsoft Windows Millennium Edition (Me) from Windows 98 or Windows 98 Second Edition, USB Logitech PageScan no longer functions.
This behavior occurs because the Microsoft Windows 98 driver does not work with Windows Me.
Install the Storm PageScan USB driver. You can download this driver from the following Windrivers Web site:
http://www.windrivers.comNOTE: You do not need to remove the Windows 98 driver before you install the Storm PageScan USB driver. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The Storm PageScan USB driver can co-exist on your computer with the Windows 98 driver. However, if you want to remove the Windows 98 driver, open Device Manager, click Imaging Device, click the Windows 98 driver, and then click Remove.
NOTE: You will need software to unzip the zipped (compressed) file you will download. If you do not have software to unzip the file, you may go to:
and download a free evaluation version of Winzip.
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The Storm Technologies Web site indicates that the company is out of business. This is the last release of the PageScan USB driver.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Article ID: 261822 - Last Review: June 19, 2014 - Revision: 3.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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