Article ID: 2618330 - View products that this article applies to.
When you try to install Microsoft Security Essentials on a computer that is running Windows XP, you receive the following error message:
"0x8004ff56: The Security Essentials Installation Wizard is missing a Filter Manager rollup package needed to complete the installation. To continue installing Security Essentials, you must first download the required package."
This issue may occur if you are running Windows XP Service Pack 2 (SP2), or if you have not installed the Forefront Client Security Filter Manager QFE for Windows XP/SP2.
To resolve this issue, install the Forefront Client Security Filter Manager QFE for Windows XP/SP2. To do this, follow these steps:
Microsoft Consumer Security Support Center
For more information about the Filter Manager rollup package, see 914882: Installing the Filter Manager rollup package for Windows XP SP2914882
For more information about Microsoft Security Essentials, see the Microsoft Security Essentials
To install the latest Service Pack for Windows XP, see 322389: How to obtain the latest Windows XP service pack322389
Article ID: 2618330 - Last Review: July 12, 2013 - Revision: 5.1
Contact us for more help