Error message when you use Windows DVD Maker to create a DVD: "Invalid Class String"

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Article ID: 2619822
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Symptoms

When you try to create a DVD by using Windows DVD Maker in Windows 7, you receive an error message that resembles the following: 

Invalid Class String

Cause

This issue may occur because some registry keys were damaged during the installation of DirectShow drivers.

Almost all media applications install their own DirectShow drivers. Many different driver packages are available on the Internet, and some registry keys might become damaged during driver installation.

Resolution

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this problem, use one of the following methods:

Method 1: Delete two registry keys

  1. Click Start
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    , and then type cmd in the search box.

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  2. Right-click cmd.exe, and then click Run as administrator.

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  3. In the command prompt, type the following commands. Press Enter after each command.

    reg DELETE "HKEY_CLASSES_ROOT\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\Instance\" /v "{79D28B7F-A6BD-49EF-8CEA-EA0E7791589E}" /f

    reg DELETE "HKEY_CLASSES_ROOT\CLSID\{083863F1-70DE-11D0-BD40-00A0C911CE86}\Instance\" /v "{138130AF-A79B-45D5-B4AA-87697457BA87}" /f

  4. If you receive an error message that states that the keys do not exist, use the following method.

Method 2: User System Restore

  1. Click Start
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    , type system restore in the search box, and then press Enter.

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  2. On the Restore system files and settings page, click Next.

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  3. Select a restore point that was created before the installation of the driver package that caused the error, and then click Next.

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    Note If you want to select a different restore point, click to select the Show more restore points check box.
  4. On the Confirm your restore point page, click Finish.

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  5. After the system is restored, download a package of different drivers, and then try to re-create a DVD by using Windows DVD Maker.

More information

For more information about how to troubleshoot this error, visit the following Microsoft CommunityForum website: 
Cannot Create DVD__Invalid Class String

Properties

Article ID: 2619822 - Last Review: May 23, 2014 - Revision: 9.2
Keywords: 
kbstepbystep kbhowto kbtshoot kbprb KB2619822

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