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WD2000: Font Size Changes When You Open RTF File from Earlier Word Versions

Article ID: 262028 - View products that this article applies to.

This article was previously published under Q262028

SYMPTOMS

In Word 2000, when you open a document that was created in an earlier version of Word and saved in Rich Text Format (RTF), the font size for some text changes.

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CAUSE

In Word 2000, the default font size changed from 12 point to 10 point. As a result, RTF files that do not contain an explicit setting for the default font size use the new internal default.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367

(http://support.microsoft.com/kb/276367/EN-US/ )

OFF2000: How to Obtain the Latest Office 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.

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