WD2000: Font Size Changes When You Open RTF File from Earlier Word Versions

Article translations Article translations
Article ID: 262028 - View products that this article applies to.
This article was previously published under Q262028
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

SYMPTOMS

In Word 2000, when you open a document that was created in an earlier version of Word and saved in Rich Text Format (RTF), the font size for some text changes.

CAUSE

In Word 2000, the default font size changed from 12 point to 10 point. As a result, RTF files that do not contain an explicit setting for the default font size use the new internal default.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.   This problem was first corrected in Microsoft Office 2000 Service Pack 2.

Properties

Article ID: 262028 - Last Review: February 28, 2014 - Revision: 1.1
APPLIES TO
  • Microsoft Word 2000 Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix kboffice2000sp2fix kbqfe KB262028

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com