Updating a Security Role fails with Insufficient Permissions error in Dynamics CRM 2011

Article ID: 2620941 - View products that this article applies to.
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SYMPTOMS

A Dynamics CRM organization with Update Rollup 4 is imported into a Dynamics CRM deployment that has Update Rollup 3. You then try to modify the security roles of a user and you get the following error "Insufficient Permissions" "The signed in user does not have the appropriate security permissions to view these records or perform the specific action."

CAUSE

The cause is due to the Dynamics CRM deployment not being on Update Rollup 4.

RESOLUTION

Install Update Rollup 4.

For more information on Update Rollup 4 see http://support.microsoft.com/kb/2556167
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Article ID: 2620941 - Last Review: September 22, 2011 - Revision: 1.0
APPLIES TO
  • Microsoft Dynamics CRM 2011
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