Graph 2000: Graph Font Changes from Sans Serif to Serif

Article ID: 262472 - View products that this article applies to.
This article was previously published under Q262472
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SYMPTOMS

A sans serif font in the metafile (picture) representation of a Microsoft Graph 2000 object changes to a serif font after you do the following:
  1. Change the font size to be smaller than 8 points.
  2. Save, close, and then reopen the document.
  3. Double-click the object.
  4. Press ESC or click outside the chart so that the object is no longer active.
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CAUSE

When the effective point size (actual size plus zoom) is 6 points or less, Graph 2000 substitutes Small Fonts for the on-screen font.

NOTE: Because a screen metafile uses the same fonts as the screen, a screen metafile shows the substitution; however, a printer metafile does not do font substitution. Scroll down to the heading "When you print your document, it does not appear the same way as it does on the screen."
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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367
(http://support.microsoft.com/kb/276367/EN-US/ )
OFF2000: How to Obtain the Latest Office 2000 Service Pack
To temporarily work around this problem, do not use fonts smaller than 8 points.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.
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Properties

Article ID: 262472 - Last Review: September 13, 2006 - Revision: 2.0
APPLIES TO
  • Microsoft Graph 2000
Keywords: 
kbhotfixserver kbqfe kbbug kbfix kboffice2000presp2fix kboffice2000sp2fix kbqfe KB262472
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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